Name of Feature/Request: To enhance Striven’s email functionality by adding a BCC (Blind Carbon Copy) field
What financial, time savings, or quality of life improvements will occur from this: To enhance Striven’s email functionality by adding a BCC (Blind Carbon Copy) field, allowing users to send copies of emails without revealing the recipients’ email addresses to others. | Frequency: Daily for standard communications or periodically for sensitive information. | Privacy Concerns: Some email recipients, especially in client or vendor communications, need to be informed without revealing their email address to others. This is especially Importsant in industries with strict confidentiality or compliance regulations.Efficient Workflow: A BCC field saves time by allowing users to communicate directly from Striven without having to switch systems, enhancing productivity and streamlining communication.Professionalism and Data Integrity: Having a BCC option ensures that all relevant parties are informed discreetly and helps prevent accidental exposure of contact lists, which can appear unprofessional and risk data privacy issues.Improved Record-Keeping: When users send all communications through Striven with appropriate BCC capabilities, it keeps records centralized, ensuring that critical interactions are logged consistently in the system for future reference and accountability.
Attempted Solutions So Far: Workarounds: Users may currently copy email text into their external email to utilize the BCC field, but this adds extra steps and is inefficient.
Plugins or Integrations: Some users may have tried integrating email clients with Striven to simplify the process, but this may still lack the convenience of an in-platform BCC.
Internal Solutions: If any internal policy addresses this need, it may involve a specific email format, distribution list setup, or other manual processes to simulate a BCC.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: Striven does not currently have a BCC (Blind Carbon Copy) option for emails, which is a standard feature in most email systems. BCC allows users to send emails to multiple recipients while keeping their email addresses private. | Previously accomplished: Right now, users likely rely on external email systems to BCC recipients. This workaround often involves manually copying email content and sending it from an external email client (e.g., Outlook or Gmail) where a BCC field is available. Previous System(s): If the company used another CRM or ERP system before Striven, there may have been a BCC option built-in. It would be useful to know if they used an external email solution integrated with their previous system or had a CRM with a BCC feature.
StrivenID: 4857538