Sales Receipt is lacking the ability to properly tending out a customer. I think a tender screen is really needed to put how much money is taken and the select the method. If cash is taken it does the math for the change. In a busy retail environment this would make things go over a lot smoothly. Once the payment is enter if it automatically saves this transaction it would help immensely with people forgetting not to save a ticket or someone accidently overriding it.
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This was one of our biggest challenges when implementing Striven. To their credit they admitted itâs not a point of sale software before we purchased. We came from QB POS, which was very good for this. We had a lot of unsaved transactions in the early days but now everyone here is used to the calculator and remembering to save! It does seem quite âold fashionedâ though LOL. For reference we have 15-20 receipts on an average day.
So our team too is very good at saving their own receipt, but sometimes we switch devices when we have to get signatures on preorders and the clerk behind them doesnât always catch that it isnât saved. We run two terminals at the counter. Very âDatedâ we can sometimes see 5 - 6 people at a time so when the store is quick paced and its all hands on deck sometimes saving the receipt is the hardest part of the job.
Absolutely! We need this for the invoice and sales receipt dataset!
We finally got our thermal printers setup and they are FAST. We love them. It took a bit of Chat GPT writing the code and testing to get the formats correct. It would be nice to have the transactions details at the bottom on the at least the sales receipt. It would also be nice if Striven created a generic thermal receipt that had a little better formatting than us using PDF fit to paper.
We use a thermal printer too and our receipt looks very generic. I wish it should paid/how they paid and their was a âtenderedâ out feature that helps with end of day cash reporting like you would if you went to target. We have been able to trick the printer with sizing by printing it at 50 percent and it works out well for us.
Greetings Ashley,
Thank you for your feedback on thermal print receipts! Your input on improving the formatting and adding a âtenderedâ feature for better cash reporting is really valuable. We appreciate you sharing how youâve adjusted the print size to make it work.
Iâve created an additional enhancement request for this and have also linked it with the previous request related to thermal receipt formatting. Weâll keep you updated on any progress.
Thanks again for your insights!
~ Naveen Kumar
Our in house Striven expert, @Joe, was able to setup custom size paper and then we have the PDF dialog page âfit to paperâ. If we can help anywayâŚlet us know.
Good Eveng Jonathan,
Thanks for sharing this insight! Itâs great to hear that @Joe was able to set up the custom paper size and adjust the PDF settings. This will definitely be helpful for Ashley and others looking for a similar solution. I also wanted to let you know that Iâve raised an enhancement request for the Sales Receipt format to improve its layout and readability. Appreciate your support!"
~ Naveen Kumar
Hello Naveen,
When you say you are looking into improvements, it would be good to look into the the pdf generator itself. I believe you use expertpdf to create the pdf, but it would be nice to have the ability to print a âlong formâ pdf so that there are not as many page breaks. This isnât so important for sales receipts since it is typically a few items, but if we could incorporate that we would be able to use sales orders or potentially invoices.
It can be done as it is today, but the main flaw now is we have to use max font size to have it legible on the receipt and then we can only fit so much info on each page. So we have page breaks on our thermal receipts.
This is a short excerpt from my research that I think someone could probably look into.
PDF Document Page Size
You can set the PDF page size to a standard size like A4, A3, etc or you can set the PDF page size to a custom value. The custom page size width and height are specified in points (1 point is 1/72 inches).
With the HTML to PDF Converter for .NET library you can set the PDF page size to a standard value with:
``
PdfConverter.PdfDocumentOptions.PdfPageSize = PdfPageSize.A4
Greetings Joe,
Thanks for your input on the PDF generator improvements. itâs great to hear your thoughts! I agree that refining the PDF output, especially for longer documents like sales orders or invoices, could make a big difference. Youâre spot on that the current setup with ExpertPDF works well for shorter sales receipts, but the page breaks and font size limitations become a challenge with more detailed outputs.
Iâve noted your suggestion about a âlong-formâ PDF option to reduce page breaks. I will add these points to the enhancement request I have already created for you.
~ Naveen Kumar
@Pramodh Glad you have interest in the thermal printer. This thread probably has the info you need.