Sales Receipt is lacking the ability to properly tending out a customer. I think a tender screen is really needed to put how much money is taken and the select the method. If cash is taken it does the math for the change. In a busy retail environment this would make things go over a lot smoothly. Once the payment is enter if it automatically saves this transaction it would help immensely with people forgetting not to save a ticket or someone accidently overriding it.
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This was one of our biggest challenges when implementing Striven. To their credit they admitted itâs not a point of sale software before we purchased. We came from QB POS, which was very good for this. We had a lot of unsaved transactions in the early days but now everyone here is used to the calculator and remembering to save! It does seem quite âold fashionedâ though LOL. For reference we have 15-20 receipts on an average day.
So our team too is very good at saving their own receipt, but sometimes we switch devices when we have to get signatures on preorders and the clerk behind them doesnât always catch that it isnât saved. We run two terminals at the counter. Very âDatedâ we can sometimes see 5 - 6 people at a time so when the store is quick paced and its all hands on deck sometimes saving the receipt is the hardest part of the job.
Absolutely! We need this for the invoice and sales receipt dataset!
We finally got our thermal printers setup and they are FAST. We love them. It took a bit of Chat GPT writing the code and testing to get the formats correct. It would be nice to have the transactions details at the bottom on the at least the sales receipt. It would also be nice if Striven created a generic thermal receipt that had a little better formatting than us using PDF fit to paper.
We use a thermal printer too and our receipt looks very generic. I wish it should paid/how they paid and their was a âtenderedâ out feature that helps with end of day cash reporting like you would if you went to target. We have been able to trick the printer with sizing by printing it at 50 percent and it works out well for us.