Name of Feature/Request: Linking Tasks to Opportunities that are created from Workflows - 5pts
What financial, time savings, or quality of life improvements will occur from this: Improve the workflow process, when creating tasks from opportunities, to provide the same linking functionality that happens when completed manually. | Frequency: Every time there is a new opportunity pulling into their workflow triggers to create a task | If it can be done when creating a task from an opportunity manually, it makes sense for it to also work when done automatically via workflow. The workflows make the processes seamless and less time-consuming, but since the task and opportunity do not link it is challenging to organize
Attempted Solutions So Far: Tried utilizing workflows to automate their process, but the opportunity and task do not link when created through this process
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: – Task generated via email having the following recipients: strivensupport@task.striven.com
Chat on aecsupply.striven.com
Conversation started on Monday, November 18, 2024, at 16:22 (GMT+0) [16:22] Billy Murdoch: Hi there, is there anyway to create this task but attached to the opportunity?
https://tawk.link/5ec6ead08ee2956d73a36e77/vc/673b69af3a6a468457aea7b0/v/37a2a0dc4f8550c6b9f57dc53abbd76ff712f094/image.png [16:22] Courtney has joined the conversation [16:23] Courtney: Greetings Billy! [16:23] Courtney: Give me just a second to check on that for you [16:25] Courtney: I know you can create a task manually from an Opportunity, but I will need to verify if it can be done within a workflow. [16:28] Courtney: When tasks are created from the workflow, the customer will be listed on the task, but the task will not get linked to the opportunity. [16:28] Courtney: It will only get linked if created manually from the opportunity. [16:28] Billy Murdoch: We must make an enhancement request! [16:31] Courtney: Ok, I can certainly get that created for you and will follow up through the task discussions. [16:31] Billy Murdoch: Awesome! [16:31] Courtney: Is there anything else I can help with at the moment? [16:31] Billy Murdoch: Thank you! [16:31] Courtney: Of course! [16:31] Billy Murdoch: No thats it [16:31] Courtney: Alright I hope you have a great day!
[16:31] Courtney: Thank you for your chat today. You should be receiving an email requesting your feedback. This will reflect on me and our interaction today with this Chat. I would greatly appreciate it if you could indicate your level of happiness with my performance by clicking one of the faces and submitting any comments you would like to share. ![]()
For more great resources, check out our Striven Community: https://APP.Striven.com. [16:31] Billy Murdoch: you too! [16:31] Courtney: Thank you~ [16:32] Courtney has left the conversation No tawk.to live chat account ? Create one for free here! | Previously accomplished: Currently they can link tasks to opportunities that are created manually
StrivenID: 4931337