Name of Feature/Request: Customer can change an appoinment time using their email server, This allows them to reschedule a meeting at the same time as other appointments.
What financial, time savings, or quality of life improvements will occur from this: /Topic?: A customer moved her time slot to a time that was not open to her in their system
Where in the system is this located?: Calendar
How is the user accomplishing now / past: The customer is sending a meeting request, but the customer receives the meeting request inside Striven
Steps Taken: Reached out to the customer and let her know I am doing some testing on this
Next Steps: Create an Office 360 account, Tie it to a tenant then try to test different ways to fix the issue using the portal and tasks | Frequency: on a regular basis | When email notifications are sent out for appointments, because of email integration, Microsoft sends notifications about the appointment. My customers then can change the appointment time using Microsoft, and they often schedule appointments when there are other appointments scheduled.
Attempted Solutions So Far: Send email notifications of the appointment and ask customers to email you if they need a schedule change.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Previously accomplished: You use Striven to change your appointments
StrivenID: 3934629