Name of Feature/Request: Bounced Email notification
What financial, time savings, or quality of life improvements will occur from this: To be notified when an email was not able to be delivered | Frequency: Not very often | Notification on Importsant email like SO approvals and even workflow campaigns on emails that were not able to be delivered is Importsant communicating with a customer.
Attempted Solutions So Far: Email relay and monitor emails outside of striven in the customer’s email server
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: – Task generated via email having the following recipients: strivensupport@task.striven.com
Chat on energysaversfireplaces.striven.com
Conversation started on Thursday, October 24, 2024, at 15:36 (GMT+0) [15:37] Laura Goetzke: Hello, how can we set up a notification to our email address if an estimate we send out via striven via email was undeliverable (for example if we had an incorrect email address)? [15:38] Troy has joined the conversation [15:38] Troy: Good afternoon Laura [15:38] Laura Goetzke: Well hello Troy my friend! [15:39] Troy: There is no settings for bounced email messages. [15:39] Laura Goetzke: shoot~ can we put it on the docket to create that in the future? [15:40] Troy: yeah It would be something we can add to the Road map [15:41] Troy: Just thinking for a minute. [15:43] Troy: Yeah we can certainly get this added. The other option is to send all emails out through your email server through an eamil relay. Then the delivery information would be on your email server. [15:43] Troy: Someone would need to be monitoring your email server for bounces. [15:44] Laura Goetzke: Hmm, let me think on that a bit. [15:44] Troy: Here is the Guide for the email relay server. https://www.striven.com/support/integrations/email-relay [15:45] Troy: for now we will get this request in for Striven to handle it in the Future [15:45] Laura Goetzke: Ok, I will take a look at that today and see how it works. Thanks Troy! [15:45] Troy: Sure No Problem great talking with you!! [15:45] Troy: Thank you for your chat today. You should be receiving an email requesting your feedback. This will reflect on me and our interaction today with this Chat. I would greatly appreciate it if you could indicate your level of happiness with my performance by clicking one of the faces and submitting any comments you would like to share. 
For more great resources, check out our Striven Community: https://APP.Striven.com/ [15:46] Troy has left the conversation No tawk.to live chat account ? Create one for free here!
Added by System as Task Type was changed
Request Overview - To be filled out by Striven Team
Result: New Task - Enhancement Request | Previously accomplished: There is no notification when an email from striven is Bounced or sent to an invalid email
StrivenID: 4870316