Name of Feature/Request: Shipping and handling issue
What financial, time savings, or quality of life improvements will occur from this: To have a Shipping and Handling auto calculate to an order with either a flat rate or percentage whichever is greater. | Frequency: Every time he calculates shipping and handling on an order | Dustin uses a shipping and handling model of $150 or 9% whichever is larger. He would like Striven to retain that setting and have it apply automatically. This will simplify the process of creating sales with shipping and handling and reduce the possibility of human error.
Attempted Solutions So Far: We created a discount-type item that they use to manually enter either the flat rate or the 9% he would like the system to calculate and do this automatically
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: Goal/Topic: What is the Goal/Topic?Dustin is not seeing the percentage amount for the shipping and handling in his system Where in the system is this located?Sales ordersWhy do they need this accomplished?So that shipping and handling costs get updated correctly for himHow are they accomplishing it now/past?Adding it manually
Next Steps:Waiting on customer confirmation of the information provided or response to questions asked.
Steps Taken: Requested screen shot to verify test parameters
Result/Resolution:
Original Description: | Previously accomplished: Dustin currently has a discount item set up to manually calculate his shipping and handling of $150 or 9% whichever is higher
StrivenID: 3594093