Name of Feature/Request: Ship Via and Tracking not set on Invoices
What financial, time savings, or quality of life improvements will occur from this: Add merge fields onto the Invoice Format for [[Order-Ship-Via]] and [[Order-Tracking Number]]. This would pull the information from the order the invoice was created from. Things to Consider: The Ship Via and Tracking number fields on our sales orders are being set once shipped in ShipStation. However, they are not being set on the invoice Our invoices are created through custom software developed by Striven called OneScan - this program creates and prints the invoice before the order is shippedBy the time this information is pulled into the Order from ShipStation, the invoices have already been created and therefore are missing this informationSuggested Alternative Solutions:Original Description:The Ship Via and Tracking number fields on our sales orders are being set once shipped in ShipStation. However, they are not being set on the invoice.
Our invoices are created through custom software developed by Striven called OneScan - this program creates and prints the invoice before the order is shipped.
Is there a way to have ShipStation update the invoice as well as the sales order when something ships? Or can the invoice format pull the tracking/Ship Via from the sales order instead of the invoice?
Attempted Solutions So Far: Manually updating the invoices
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: The Ship Via and Tracking number fields on our sales orders are being set once shipped in ShipStation. However, they are not being set on the invoice.
Our invoices are created through custom software developed by Striven called OneScan - this program creates and prints the invoice before the order is shipped.
Is there a way to have ShipStation update the invoice as well as the sales order when something ships? Or can the invoice format pull the tracking/Ship Via from the sales order instead of the invoice? | Previously accomplished: Would need to manually update each invoice
StrivenID: 2891238