Name of Feature/Request: Keep CVV Saved While Updating Card Info
What financial, time savings, or quality of life improvements will occur from this: Ability for the CVV to remain in the payment profile so we can make changes without calling the customer. | Frequency: Anytime the Payment Profile needs to be updated. | “After we have added card info to a payment profile and saved it, if we go back to edit it the CVV field is cleared out. If we ever need to modify a billing address or a customer’s name billing name, we cannot do it without calling the customer and getting the CVV read to us again. We would like the CVV to remain in the payment profile so we can make changes without calling the customer.”
Attempted Solutions So Far: Have the have the CVV information on hand when updating the Payment Profile.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: After we have added card info to a payment profile and saved it, if we go back to edit it the CVV field is cleared out. If we ever need to modify a billing address or a customer’s name billing name, we cannot do it without calling the customer and getting the CVV read to us again. We would like the CVV to remain in the payment profile so we can make changes without calling the customer. | Previously accomplished: None with current functionality
StrivenID: 2599613