Name of Feature/Request: Preventing the Deletion of Payment Profiles
What financial, time savings, or quality of life improvements will occur from this: Things to Consider: | Frequency: Every time we enter a card | Having this feature would not only increase the customer relationship because we would t have to enter the cc card number multiple times, but also it will save time on a portion of the interaction that requires focus.
Attempted Solutions So Far: None Listed
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: Goal/Topic: What is the Goal/Topic?Avoid accidentally deleting Customer/Client Payment Profile
Where in the system is this located?Why do they need this accomplished?How are they accomplishing it now/past?
Next Steps:Create Future Feature Task
Steps Taken:push forward to make Result/Resolution:
Original Description:
This task was created from email: https://mail.google.com/mail?extsrc=sync&client=docs&plid=ACUX6DNB7xK1yCr7TAWYwXfjNHxclmBK40010Dw
Hi Wade,
Nice to meet you! I do have a quick comment…
When I have a client CC on file - and I click the “trash” button - it would be nice if there was one of those pop-ups that said “are you sure you want to delete this payment profile? Y/N”. The way it is now, I have on a few occasions accidentally clicked the ‘trash’ instead of the ‘edit’ button and poof? the CC info vanishes instantly. No room for error - and as much as we’d all like to say we never click the wrong thing, lol, we all occasionally click the wrong thing! Just a thought.
-Katrina
Katrina Coldren
President, The Clothes Horse
856.829.8460| katrina@theclotheshorse.com
www.TheClothesHorse.com 2200 Wallace Blvd Suite A, Cinnaminson, NJ 08077
Added by System as Task Type was changed
Striven Support Specialist Fills Out
Result: Moved to Future Features
Question Type: Standard Support Question
Community Post: Community or additional resource utilized | Previously accomplished: Being careful when trying to edit the information.
StrivenID: 3443485