Have one place to view all communications related to a Customer account

Enhancement Voting Approved / In Development
1

Name of Feature/Request:

Have one place to view all communications related to a Customer account

What financial, time savings, or quality of life improvements will occur from this:

Have on location at the customer account to see all communication related to the account When working with a customer account to help troubleshoot issues or outstanding questions it would be beneficial to have access to all communications/Discussions related to that customer.

Attempted Solutions So Far:

Going to Discussions and searching for by customer and Contact combinations to find Important information

Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software:

When working with a customer account to help troubleshoot issues or outstanding questions it would be beneficial to have access to all communications/Discussions related to that customer. It would be nice to have the information from the Customer’s Dashboard/Communication page to quickly access all communications with this customer across all the entity Discussions.

StrivenID: 3828495

2

And one Hub, organized by project, location or asset.

3

Hello to everyone who voted. Thank you for providing this feedback. We have added this to our road map to be prioritized for next year. Thank you again for your participation and feedback.