Name of Feature/Request: Show separate area in the service metrics section in the Customer Portal for tasks not visible in the Portal.
What financial, time savings, or quality of life improvements will occur from this: Show separate area in the service metrics section in the Customer Portal for tasks not visible in the Portal. There would not be response/resolution times associated with these tasks. However, there would be a total count and count by task type. Customer Requirements: Things to Consider: Promised Date: Image:Files/Links/s:https://drive.google.com/a/milestechnologies.com/file/d/1ZA7mA32yV5cBMH0toDmtCruZUuNCQJpK/view?usp=drivesdk
Attempted Solutions So Far: None Listed
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: None
StrivenID: 1409985