Name of Feature/Request: Shared copy of Invoice doesn’t reflect voided status.
What financial, time savings, or quality of life improvements will occur from this: When voiding an invoice, the customer is wanting the PDF that the customer receives via email to show that the invoice is voided or to not link to a PDF at all. | Frequency: Hopefully rarely | All copies of an invoice need to show the status of the invoice. The current PDF copy does not automatically indicate in any way that the invoice has been voided, leading to confusion on the part of the customer. This could lead to unnecessary disputes.This change needs to be indicated automatically. When voiding an invoice, it should not be necessary to manually mark it as such.
Attempted Solutions So Far: Manually marking the invoices as voided in the memo field, as suggested.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Previously accomplished: This is the first time we’ve encountered the issue. Until a there is a better solution, we will manually mark voided invoices as suggested.
StrivenID: 4463317