I used the Monthly Statement Request feature but it seems that not all of my contacts received their statement even though they were set up as the recipient. Why is this?

How To
1

I used the Monthly Statement Request feature but it seems that not all of my contacts received their statement even though they were set up as the recipient. Why is this?

2

Only contacts who are set up as a Monthly Statement recipient and have Customer/Vendor Portal access will receive their Monthly Statement.