Name of Feature/Request: External Meeting Links - Ability for Attendee to Enter Description
What financial, time savings, or quality of life improvements will occur from this: To add a checkbox allowing meeting attendees to add a description to an appointment. Things to Consider: Suggested Alternative Solutions: Original Description: | Frequency: This is a feature suggestion for the future, not hindering any day to day capabilities. | This would slightly improve the customer experience for scheduled support by allowing the customer to immediately provide context about the issue. It would also increase the existing knowledge our support team has going into the issue by having that upfront context. However, it is not going to hinder the process or quality of support not having this, so it is a suggestion if it could be used by other customers and use cases.
Attempted Solutions So Far: We will work around this for the planned scheduled support by sending the customer a discussion message through the task that they can reply to to provide further information, including screenshots. This solution works just fine, but if this feature could help other customers/use cases, it could provide value here as well.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Previously accomplished: It is not able to be accomplished today
StrivenID: 4592990