Name of Feature/Request: System Health Reports Delivery Improvement
What financial, time savings, or quality of life improvements will occur from this: To add the DattoRMM System Health Reports to the customer portal Reports section | Frequency: Not emergency, this would just be a way to make our customer’s lives easier | We offer 4 reports via DattoRMM for our customers. These are currently delivered via 4 attachments linked in a Task (Task type: System Health Report). A customer gets our templated email that a task has been created. This looks exactly like any other task created for a user. Customers might ignore it naturally or have filters set up so they don’t get it. We would like to potentially make a change in the Customer Striven Portal so they can locate these reports quicker. Example: https://APP.Striven.com/tasks/TaskInfo.aspx?TaskID=4433721
We would like an option under “reports” that says “System Health Reports” so when they click on it, it takes them to a list of their System Health Tasks.
Attempted Solutions So Far: None Listed
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Previously accomplished: Currently the Miles IT customers receive a task creation notification for when a System Health Report task is created.
StrivenID: 4517255