Name of Feature/Request: request to allow for the updating of contacts in the Customer Portal from Imports.
What financial, time savings, or quality of life improvements will occur from this: Ability to update existing contacts in the Customer Portal with new information, (i.e. more phone numbers, additional emails, job title, etc.) despite the fact that their contact “already exists.” Customer Requirements: Things to Consider: When requester was able to Imports in their employee side of Striven, it just automatically updated existing contacts with the new information. Before they were able to Imports customer contacts through their side of Striven, but Chris prefers they do it through the customer portal, which does not allow this ability to update. Promised Date: Original Description is saved below in discussions. | Frequency: 3-5 times a month
Attempted Solutions So Far: None Listed
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: is saved below in discussions.
StrivenID: 1699139