Name of Feature/Request:
Have the Ability to set Account hours wither through the API or in an Imports
What financial, time savings, or quality of life improvements will occur from this:
Be able to have a way to change this at a broader scale, and in a more automated fashion. | Frequency: Daily
Attempted Solutions So Far:
When making a change to the Company Accounts hours of operation this can only be done through the GUI.
Have the ability to set the Customer Account Hours of Operation in the Post Customer API.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software:
Want to have the ability to set the Customer Account Hours of Operation in the Post Customer API. We’re pursuing potentially making some updates to our customers’ service metrics settings in IT, namely those that are 24/7 customers. There is no back end way to adjust certain customers back to M-F 7am-6pm hours of support in bulk if we were to adjust the global settings to 24/7, since all new IT customers are 24/7.
StrivenID: 2849527