enhancements to work flows for MSPs

Name of Feature/Request: enhancements to work flows for MSPs

What financial, time savings, or quality of life improvements will occur from this: To add more enhancements to workflows that help MSPs to respond faster to new ticket submissions, and to automate the workflow on the operations side. | Frequency: Not often, because we don’t pursue a lot of MSPs on the sales side

Attempted Solutions So Far: More enhancements to workflows that help MSPs to respond faster to new ticket submissions, and to automate the workflow on the operations side.
See document attached. This request is based on a prospect request, not based on a customer request.

Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: More enhancements to workflows that help MSPs to respond faster to new ticket submissions, and to automate the workflow on the operations side.
See document attached. This request is based on a prospect request, not based on a customer request. | Previously accomplished: Currently, work flows are limited and can be improved to add more automation

StrivenID: 4919323