Name of Feature/Request: Change Pay Bills payment method to Bank instead of Check and change the Check # field to say Transaction #
What financial, time savings, or quality of life improvements will occur from this: When paying bills, allow for the check payment method to be more all-encompassing of any type of bank payment method (Check, ACH, EFT, Wire, etc.). And allow for better transparency in the system regarding what type of payment is going out. | Frequency: Daily | I am looking to be able to add a different payment method. Right now, the system only has check and CC. I need a payment method of EFT (Electronic funds transfer) or ACH. I don’t need it integrated into any app, I just want the option to add to the payment method just like you can if a customer is paying for an invoice.
Attempted Solutions So Far: Use the check payment method, and put in ACH or Wire Transfer along with the current date to indicate it is not actually a check payment method.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: Chat on epd.striven.com
Conversation started on Wednesday, October 02, 2024, at 17:59 (GMT+0) [17:59] Terry Arndt: How can I add a different bill pay type [17:59] Courtney has joined the conversation [17:59] Courtney: Greetings Terry! [18:00] Courtney: Are you referring to adding a new payment method to pay bills? [18:00] Terry Arndt: Yes [18:03] Courtney: There is not a way to add a payment method. If you wanted to do something like ACH/wire, you would need to select the “Check” payment method and write ACH or Wire Transfer in the check number field [18:04] Terry Arndt: Why can I not add another payment method? [18:06] Courtney: Right now it is just not built into the current functionality of the system. [18:09] Courtney: Give me one moment to look a little more at this [18:17] Courtney: If you would like, I can submit an enhancement request to add this functionality. We are looking at updating our payments overall in the next quarter. I can add this request to that list. Would you like me to do that for you? [18:20] Terry Arndt: Yes [18:21] Courtney: Ok I will get that task created and update you through the task. Is there anything else I can do for you today? [18:21] Terry Arndt: No [18:22] Courtney: Ok I hope you have a great day! [18:22] Courtney: Thank you for your chat today. You should be receiving an email requesting your feedback. This will reflect on me and our interaction today with this Chat. I would greatly appreciate it if you could indicate your level of happiness with my performance by clicking one of the faces and submitting any comments you would like to share. ![]()
For more great resources, check out our Striven Community: https://APP.Striven.com. No tawk.to live chat account ? Create one for free here! | Previously accomplished: Use the check payment method, and put in ACH or Wire Transfer along with the current date to indicate it is not actually a check payment method.
StrivenID: 4815901