Name of Feature/Request: Assets view formatting in customer’s portal
What financial, time savings, or quality of life improvements will occur from this: /Topic?: Visual desktop view of the customer asses page on the portal is not an ideal user experience
Where in the system is this located?: Customer portal
How is the user accomplishing now / past: N/A
Steps Taken: -double checked customer asset settings to see if certain fields can be hidden from the portal | Frequency: Frequently when consulting with customers, especially new customers being introduced to their customer portal for the first time and then opening Assets… | The user experience is not ideal when viewing customer’s assets within their Striven Portal on a desktop.
There is a “top section” of the internal assets (which contains Customer / Location / Status / Status Note / Purchased Price) that appears on its own left-side pane in the Portal view. > The information in this top section is typical not applicable to the customer’s information or it is redundant (ie Asset Name) - can fields be modified / removed from view for certain asset types?
All of the remaining information in the asset is then viewable in a right-side pane. > Regarding the view, adjusting the screen down to tablet or mobile friendly is much nicer than the desktop view, which is separated into two panes.
See examples in the Description section below
Attempted Solutions So Far: Resizing window screen down to tablet/mobile view is the ideal view, otherwise, desktop view is disjointed and frankly bad.
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Previously accomplished: N/A - assets are hardly used as a helpful resource since the view is so disjointed and frowned upon by customers
StrivenID: 4297284