Name of Feature/Request: Add permission around only assigning tasks when they are apart of a pool
What financial, time savings, or quality of life improvements will occur from this: Real-time task updates to prevent part-time employees from reassigning tasks when they have already been removed from the pool. This occurs at least once per week. Customer Requirements: Block access to tasks that have been reassigned to a part-time employee from the pool. Things to Consider: Promised Date:N/A Files/Links/s: Original Description:Summary: Part-time employees are able to reassign tasks if they open them and leave them open.Tenant(s): Miles, Support SquadSteps to Reproduce: Step 1: Assign yourself(Employee A) the following role in Support Squad: Miles Part-time permissions [please do not edit] Step 2: Have a task created with you and another employee(Employee B) in the pool that it gets assigned to Step 3: Open the task as the part-time employee(A) and leave it open Step 4: Have the other employee(B) in the pool with you reassign the task to employee BActual: Employee A can still reassign the task since they left it open.Expected: Employee A would not be able to reassign the task since it was assigned to employee BFiles path: Original Title:Original Description: https://APP.Striven.com/tasks/TaskInfo.aspx?TaskID=1310039 This is not the first time I’ve seen this. It seems as though a part-time employee is still able to assign themselves to an Onsite task after the Metro Pool has been unassigned. I never submitted a ticket before because the assignments would happen within 1 minute, but this was a substantial 10 minutes from one part-time employee reassigning the Pool to himself, and another part-time employee still having access to add himself as an assignee. I wonder if it happens this way because Gregory did not refresh the task before reassigning it to himself? Either way I do not think he should have access to be able to do that after Jerald removed the metro pool as an assignee. Added by System as Task Type was changedAdditional InformationOn a scale of 1 to 10 (10 being most Importsant) how Importsant is this feature or enhancement to you?: Does this need to be implemented by a certain date and if so why?: How much time do you feel this would save Striven Users?: Is there another type of value this feature may bring to Striven?: For Advisor Use OnlyArea of System: Tasks
Attempted Solutions So Far: None Listed
Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: Summary: Part-time employees are able to reassign tasks if they open them and leave them open.Tenant(s): Miles, Support SquadSteps to Reproduce: Step 1: Assign yourself(Employee A) the following role in Support Squad: Miles Part-time permissions [please do not edit] Step 2: Have a task created with you and another employee(Employee B) in the pool that it gets assigned to Step 3: Open the task as the part-time employee(A) and leave it open Step 4: Have the other employee(B) in the pool with you reassign the task to employee BActual: Employee A can still reassign the task since they left it open.Expected: Employee A would not be able to reassign the task since it was assigned to employee BFiles path: Original Title:Original Description: https://APP.Striven.com/tasks/TaskInfo.aspx?TaskID=1310039 This is not the first time I’ve seen this. It seems as though a part-time employee is still able to assign themselves to an Onsite task after the Metro Pool has been unassigned. I never submitted a ticket before because the assignments would happen within 1 minute, but this was a substantial 10 minutes from one part-time employee reassigning the Pool to himself, and another part-time employee still having access to add himself as an assignee. I wonder if it happens this way because Gregory did not refresh the task before reassigning it to himself? Either way I do not think he should have access to be able to do that after Jerald removed the metro pool as an assignee. Added by System as Task Type was changedAdditional InformationOn a scale of 1 to 10 (10 being most Importsant) how Importsant is this feature or enhancement to you?: Does this need to be implemented by a certain date and if so why?: How much time do you feel this would save Striven Users?: Is there another type of value this feature may bring to Striven?: For Advisor Use OnlyArea of System: Tasks
StrivenID: 1310257