# Why am I getting and error in ShipStation?

**URL:** <https://community.striven.com/t/why-am-i-getting-and-error-in-shipstation/136>\
**Category:** How To\
**Created:** [October 25, 2021, 7:00pm UTC](https://community.striven.com/t/why-am-i-getting-and-error-in-shipstation/136 "2021-10-25T19:00:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Krishy](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.striven.com/krishy/32/892_2.png) [@Krishy](https://community.striven.com/u/Krishy)\
**Post date:** [October 25, 2021, 7:00pm UTC](https://community.striven.com/t/why-am-i-getting-and-error-in-shipstation/136/1 "2021-10-25T19:00:25Z")

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Why am I getting and error in ShipStation?

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**Author:** ![Melanie](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.striven.com/melanie/32/14_2.png) [@Melanie](https://community.striven.com/u/Melanie)\
**Post date:** [October 25, 2021, 7:02pm UTC](https://community.striven.com/t/why-am-i-getting-and-error-in-shipstation/136/2 "2021-10-25T19:02:02Z")

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If you get an error when using ShipStation be sure to check and make sure that you have entered a proper and complete address including country code. Sometimes this can cause ShipStation to give you an error if this information is not put in completely.

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**Author:** ![Krishy](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.striven.com/krishy/32/892_2.png) [@Krishy](https://community.striven.com/u/Krishy)\
**Post date:** [November 2, 2021, 3:03pm UTC](https://community.striven.com/t/why-am-i-getting-and-error-in-shipstation/136/3 "2021-11-02T15:03:18Z")

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Thank you! This is very helpful 🙂