# Status Notifications To The Customer **URL:** \ **Category:** Email and Portal Content / Notifications\ **Created:** [February 3, 2026, 12:25pm UTC](https://community.striven.com/t/status-notifications-to-the-customer/2868 "2026-02-03T12:25:40Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![StrivenAdmin](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@StrivenAdmin](https://community.striven.com/u/StrivenAdmin)\ **Post date:** [February 3, 2026, 12:25pm UTC](https://community.striven.com/t/status-notifications-to-the-customer/2868/1 "2026-02-03T12:25:40Z")
Name of Feature/Request: Status Notifications To The Customer What financial, time savings, or quality of life improvements will occur from this: To have the ability for customers to be notified on the status of the field techs using Workflows to trigger when the Field Tech Status is changed | Frequency: Whenever a field tech is dispatched out for jobs | Status notifications to the customer - traveling, working, completed, redispatch. But this would require them to A. add workflow triggers on status change or at the item level. Or B create this feature, which is a very common practice and feature in dispatch every dispatch software we have ever used. Attempted Solutions So Far: None Listed Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: Status notifications to the customer - traveling, working, completed, redispatch. But this would require them to A. add workflow triggers on status change or at the item level. Or B create this feature, which is a very common practice and feature in dispatch every dispatch software we have ever used. | Previously accomplished: This is not able to be accomplished currently in Striven StrivenID: 4970014