# Sent Collections Email Should Show Sent To Customer Email. **URL:** \ **Category:** Email and Portal Content / Notifications\ **Created:** [February 3, 2026, 12:25pm UTC](https://community.striven.com/t/sent-collections-email-should-show-sent-to-customer-email/2788 "2026-02-03T12:25:37Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![StrivenAdmin](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@StrivenAdmin](https://community.striven.com/u/StrivenAdmin)\ **Post date:** [February 3, 2026, 12:25pm UTC](https://community.striven.com/t/sent-collections-email-should-show-sent-to-customer-email/2788/1 "2026-02-03T12:25:37Z")
Name of Feature/Request: Sent Collections Email Should Show Sent To Customer Email. What financial, time savings, or quality of life improvements will occur from this: To have the Collections Log show sent to email address | Frequency: Whenever looking at Collections Log | When collection emails are sent, the TO email should be listed. We need email documentation at the customer level. Attempted Solutions So Far: None Listed Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: I have a question about the collections setup. If I put my collection agency email in SETTINGS\>COLLECTIONS area and my primary customer email is in there too, should BOTH emails get the same message? I tested it with my DBI TEST account and when I went to the customer\>emails I didn’t see the outgoing collection email for either email. | Previously accomplished: I have a question about the collections setup. If I put my collection agency email in SETTINGS\>COLLECTIONS area and my primary customer email is in there too, should BOTH emails get the same message? I tested it with my DBI TEST account and when I went to the customer\>emails I didn’t see the outgoing collection email for either email. StrivenID: 4296136