Refund Not Showing in AR Transaction

Name of Feature/Request: Refund Not Showing in AR Transaction

What financial, time savings, or quality of life improvements will occur from this: /Topic?: Customer is not seeing a refund that was issued in the AR summary widget on their customer’s dashboard.
Where in the system is this located?: Customers>List>Customer Name
How is the user accomplishing now / past: N/A
Steps Taken: Chat Meeting - Notes for call in discussions
Next Steps: Open ER | Frequency: Every time looking at the AR Summary widget. | When looking at the AR widget, customer wants to be able to see the amount of refunds given to the customer.

Attempted Solutions So Far: No solution

Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Previously accomplished: Having to look into transactions to view the refunds.

StrivenID: 4610828