# Email Log To Show the Customer Email, Not Related To

**URL:** <https://community.striven.com/t/email-log-to-show-the-customer-email-not-related-to/1979>\
**Category:** Email and Portal Content / Notifications\
**Created:** [February 3, 2026, 12:25pm UTC](https://community.striven.com/t/email-log-to-show-the-customer-email-not-related-to/1979 "2026-02-03T12:25:05Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![StrivenAdmin](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@StrivenAdmin](https://community.striven.com/u/StrivenAdmin)\
**Post date:** [February 3, 2026, 12:25pm UTC](https://community.striven.com/t/email-log-to-show-the-customer-email-not-related-to/1979/1 "2026-02-03T12:25:05Z")

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Name of Feature/Request: Email Log To Show the Customer Email, Not Related To

What financial, time savings, or quality of life improvements will occur from this: To have the collections email be able to be search by Related To | Frequency: Every time a collections email goes out to customer | If I go to EMAIL LOG, I should be able to search by CUSTOMER and see what emails went out. The way it is now. I can’t select customer and see that emails went out to other contacts in SETTINGS\>COLLECTIONS. I have to put in the collection email and search all customers that got a collection email. Also, there is no way to search by RELATED TO.

Attempted Solutions So Far: None Listed

Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: I put my collection agency email in SETTINGS\>COLLECTIONS area and my primary customer email is in there too. I tested it with my DBI TEST account and when I went to the customer\>emails I didn’t see the outgoing collection email for either email. | Previously accomplished: I put my collection agency email in SETTINGS\>COLLECTIONS area and my primary customer email is in there too. I tested it with my DBI TEST account and when I went to the customer\>emails I didn’t see the outgoing collection email for either email.

StrivenID: 4296138
