# A way to permanently DISABLE the customer portal **URL:** \ **Category:** Customer/Vendor Portal\ **Created:** [February 3, 2026, 12:24pm UTC](https://community.striven.com/t/a-way-to-permanently-disable-the-customer-portal/968 "2026-02-03T12:24:26Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![StrivenAdmin](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@StrivenAdmin](https://community.striven.com/u/StrivenAdmin)\ **Post date:** [February 3, 2026, 12:24pm UTC](https://community.striven.com/t/a-way-to-permanently-disable-the-customer-portal/968/1 "2026-02-03T12:24:26Z")
Name of Feature/Request: A way to permanently DISABLE the customer portal What financial, time savings, or quality of life improvements will occur from this: Have a way to permanently disable the Customer Portal. | Frequency: Whenever a contact gets accidental portal access or when the portal login is clicked on the customer/vendor’s dashboard. Attempted Solutions So Far: Uncheck portal access upon customer/vendor creation in settings. Digging deep - Any additional Why behind this request / How was this accomplished before Striven in what system or software: Original Description: We continue to have users accidentally enable portal access for customers and it’s costing us hundreds a year on our subscription. We have no desire to use the portal and really would love a way to permanently disable it so it doesn’t keep getting flipped on. | Previously accomplished: Portal access upon customer/vendor creation is unchecked. StrivenID: 3232041 ---
**Author:** ![KanakaD](https://yyz2.discourse-cdn.com/flex032/user_avatar/community.striven.com/kanakad/32/952_2.png) [@KanakaD](https://community.striven.com/u/KanakaD)\ **Post date:** [August 20, 2026, 7:50am UTC](https://community.striven.com/t/a-way-to-permanently-disable-the-customer-portal/968/2 "2026-08-20T07:50:21Z")